We aim to keep our policies clear and fair. Please read carefully before purchasing.
Due to the nature of instantly accessible digital content, all sales are final.
Exceptions: duplicate payment, accidental double charge, or non-receipt of access despite successful payment (after verifying technical logs). In these cases, contact [email protected] within 7 days of purchase.
If you cannot attend a scheduled live session, you may request a reschedule to the next batch or transfer your seat to another date, subject to availability.
If we cancel or reschedule an event, we will offer a free reschedule or full refund.
If your account didn’t activate or you didn’t receive access after payment, please email [email protected] with your payment ID and email used at checkout. We’ll rectify access or process a refund where applicable.
Approved refunds are initiated to the original payment method via Razorpay. Bank processing can take 5–7 business days after we issue the refund. Timelines may vary by bank/issuer.
If you file a chargeback without contacting support first, your access may be paused pending investigation. We’re happy to help resolve any billing issue at [email protected].
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