This website (offers.xfunnelsai.com) is operated by XScale Media, part of the same business as xscalemedia.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase/enrolment via this site. By using this site, you agree to the practices described here.
We collect information that helps us deliver and improve our services: - Identity & Contact: name, email, phone number, city/country. - Transaction: order IDs, product(s) purchased, amounts, payment status, partial masked card details supplied by our payment processor. - Technical: IP address, device type, browser, referral URL, session analytics. - Marketing & Communications: source campaign/ads, preferences, unsubscribe choices. - Support: tickets, call notes, recordings (if you consent), chat messages.
We use Razorpay to collect payments. Your payment instrument details (e.g., card/UPI) are processed and stored by Razorpay, not by us. We only receive tokens and transaction metadata. For more on Razorpay’s practices, see Razorpay’s privacy and security pages.
To create your account/enrolment and deliver digital products, workshops, or consultations.
To process payments, issue invoices, and send confirmations/receipts.
To provide customer support and address refunds, reschedules, or complaints.
To send service messages (joining links, reminders, updates) and, if you opt in, marketing communications.
To analyse performance, prevent fraud/abuse, and comply with law.
We may share data with: - Payment gateways (Razorpay) for payment processing and refunds.
Service vendors (email/SMS/WhatsApp tools, webinar/meeting platforms like Zoom/Google Meet, CRM/helpdesk, analytics and ad platforms such as Google, Meta, etc.)
Legal/regulatory authorities when required by applicable law.
We do not sell your personal data.
We use necessary cookies to run the site and optional analytics/advertising cookies for performance and attribution. You can control cookies in your browser. Where required, we present a consent banner.
We retain records for as long as necessary for the purpose collected: typically, order & invoice data for 8 years (tax/compliance), support records for up to 24 months, and marketing records until you unsubscribe or your consent is withdrawn.
Subject to applicable law, you may request access, correction, update, or deletion of your personal data and withdraw marketing consent at any time. To exercise rights or raise a question, contact us at [email protected].
Where our processors store data outside India, we ensure appropriate safeguards through contracts and security standards required by those providers.
We use industry-standard technical and organisational measures and rely on PCI-DSS compliant processors (e.g., Razorpay) for payment data.
Grievance Contact: Privacy Team, XScale Media
Email: [email protected]
Address: Raipur, Chhattisgarh, India
We aim to respond within 15 days.
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